Why Cut Muscle When You Can Cut Waste?
October 19th, 2011
We’ve been hearing a lot recently about the “new normal” – the need to do more with less. And across the country, districts are doing it. They are cutting waste, becoming more efficient in a number of ways.
While educators can be loath to admit it, according to American Productivity and Quality Center (APQC) founder and chairman Jack Grayson, there is a great deal of waste in education. At the APQC Global Education Roundtables yesterday, he shared a list of over 180 examples of waste he has come across in working with school districts.
Of course, some of the “waste” in the system (which Grayson defines as “anything that adds cost without adding value”) neither can nor should be easily eliminated, fiscally. For example, he lists “inadequate professional development” as waste. The best way to address that situation: Assess staff needs and find meaningful professional development experiences that meet them. Ideally, there is no reduction in the budget, just a more effective use of what is there. But things like “food spoilage” (another example) are clearly a fiscal waste…Schools and districts throw money away when disposing of unused food.
Also on the list: “Copier downtime.” At the roundtables, Montgomery County Public Schools’ Michael Perich shared how his district identified and tackled this issue, bringing copier maintenance in-house and saving over $1.1 million dollars. And combined with new central office copying services, they have saved over 39,600 instructional hours – time teachers are not spending at the copy machine, freeing them to do work more beneficial to students.
Another waste item: “Bus accidents.” In the Aldine Independent School District, officials developed a comprehensive project to address the problem. It saved over $100,000 in the 2009 school year alone (not counting the increases in insurance, medical costs or legal liability that could come with an accident, or the lost instructional hours that impact students affected by a bus accident).
How did Montgomery County and Aldine go about cutting this waste? Through process and performance management, a leadership approach that promotes effectiveness and efficiency by linking process measures to outcomes. The key premise? Educational processes – instructional and operational – must change before outcomes can change. School districts (in this case, but the concept comes from the business community and can be implemented by any entity willing to do it) identify an area of concern and something they do to address it. They then develop process maps of that work, which allows them to take stock of the inputs, outputs and outcomes of the processes used and find ways to do them more efficiently. Process maps may reveal carryovers from old methods that are no longer relevant, duplication of effort, or a middleman that can be bypassed. Once the process has been articulated, it can be better managed.
But is the kind of thing you hear about in discussions of education budgets? I don’t. I hear about across-the-board cuts, staff reductions, and furlough days. A recent report from the Campaign for America’s Future and the National Education Association compiled local news reports from five states – Arizona, Florida, North Carolina, Ohio and Pennsylvania – about cuts to K-12 public education budgets, finding that in all five states critical services such as pre-k, full day kindergarten, technical education, and courses such as art, music, foreign language and physical education have been reduced or eliminated.
The PBS NewsHour recently featured a segment on a district in one of these states – Pennsylvania’s rural Mifflin County, which faced a 12% cut in state funding, combined with a declining enrollment. As a result, the district closed a number of schools. They laid off 11% of staff, which increased class sizes seven to ten students, and reduced course offerings, including 25% of the school’s Advanced Placement courses. They managed to save elementary art and physical education, as well as full day kindergarten, for this year.
These types of cuts are of what Grayson call “muscle.” Clearly, they save money. But are they making a district more efficient? No. Are they likely to improve outcomes? No.
Of course, districts facing budget cuts are caught between a rock and a hard place. They have to cut costs, and they have to do it now. Process and performance management takes time.
If only those making the budgets would take that into consideration. When its possible to cut waste, why put districts in a position where they have to cut muscle?
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